Question 1

What can I search for?

Accepted Answer

Emails, usernames, phone numbers, ULP (leaked accounts by domain), TikTok, GitHub, Discord and FiveM profiles, file metadata, images with VisionSpy and web analysis. The tools available depend on your plan.

Question 2

Can I use the reports in an expert report or legal proceedings?

Accepted Answer

Yes, as supporting material: every finding shows its source and date, and you can export it as PDF or CSV to include in your expert opinion or case file. VisionX only works with open sources; the legal assessment and the signature of the report lie with the expert or professional who submits it.

Question 3

Why don’t you ask for an email or password?

Accepted Answer

Because your account is a random 16-digit number that cannot be linked to your identity. It is your only key: keep it safe, it cannot be recovered if you lose it.

Question 4

Do you store my searches?

Accepted Answer

We don’t retain your queries. Only the 3-Month and Annual plans include a history (7 and 90 days) so you can return to your cases.

Question 5

What are credits?

Accepted Answer

They are used only for VisionX AI. You need an active plan; each message consumes credits depending on your plan, and on the Annual plan the AI is included at no credit cost. Credits never expire.

Question 6

Do you offer refunds?

Accepted Answer

No. All sales are final unless applicable law expressly requires otherwise. If in doubt, start with the Weekly plan.

Question 7

How do I pay?

Accepted Answer

Through the payment processor enabled at the time (e.g. Plisio). VisionX does not store your payment details. Use the code VXWELCOME for a discount on your first purchase.

Question 8

Do subscriptions renew automatically?

Accepted Answer

Yes, they renew at the end of each period. If you don’t want to renew, cancel from your account before the renewal date.

A plan for every investigation pace.

Enterprise solutions.